Federal Student Loan Repayment

Do you have questions about your Federal Student Loans or are you having trouble making your payments? We're here to help! Reach out to us at:

Email: [email protected]
Phone: (877) 888-3614

Have you been contacted by Student Connections?
At UEI, we're all about helping you succeed, and part of that is making sure your student loans are manageable. That's why we've teamed up with Student Connections. They're experts in student loan guidance and are here to help you explore your options and keep your loans on track. We're here to support you on this journey! You can access Student Connections here: My Student Connections

Defaulting on Student Loans
Wondering what happens if you default on your student loans? Here are some important things to keep in mind:

  • Your wages could be garnished.
  • Tax refunds and social security benefits might be taken.
  • Credit reporting companies will be informed.
  • You might not be able to get additional student aid if you want to go back to school.

It's important to stay on top of your loans, and here at UEI, we're here to help you avoid these situations.

Options if you cannot afford your payment
If you're finding it tough to make your student loan payments, don't worry – there are options available to help you out:

  • Income-Driven Repayment plans
  • Deferment
  • Forbearance

These options can give you some breathing room and make your payments more manageable. You can explore your options here: https://studentaid.gov/loan-simulator/

How do I find my loan servicer?
Wondering how to find out who your loan servicer is? When you leave school, you’ll get a 6-month grace period before your payments start. About 45 days before your first payment is due, your loan servicer will reach out with all the details you need to get started. You can also log in with your FSA ID here to find your loan servicer: studentaid.gov.

Federal Direct Loans Servicers Contact Information
If you have a Federal Direct Loan, it's important to know how to get in touch with your loan servicer. Your loan servicer is there to help you manage your loan, answer your questions, and provide support throughout your repayment journey. Below, you'll find the contact information for the various Federal Direct Loan servicers, so you can reach out to them whenever you need assistance.

Borrower: (855) 337-6884
Hours: MO 8am-9pm, TU-WE 8am-8pm, TH-FR 8am-6pm ET

Borrower: (800) 722-1300
Hours: MO 8am-9pm, TU-WE 8am-8pm, TH-FR 8am-6pm ET

Borrower: (888) 486-4722
Hours: MO 8am-9pm, TU-WE 8am-8pm, TH-FR 8am-6pm ET

Borrower: (888) 866-4352
Hours: MO 7am – 8pm, TU-WE 7am-7pm, TH-FR 7am-5pm CT

(888) 355-4311
Hours: MO 8am-9pm, TU-WE 8am-8pm, TH-FR 8am-6pm ET

If you have loans in Default contact:
Default Resolution Group
(800) 621-3115